Technical Assistance
TECHNICAL ASSISTANCE
RACE’s After-Sales department is made up of highly qualified professionals, fully equipped and with extensive experience in their areas of expertise, ensuring a service of excellence defined by quality and efficiency. Dedicated exclusively to technical support, our team stands out for:
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Certified technicians in HVAC, Industrial and Commercial Refrigeration, Building Management Systems (BMS), Fluid Distribution Networks, and other specialties;
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24/7 availability, ensuring a fast response to any emergency or client need;
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Nationwide coverage, with the ability to intervene quickly and effectively anywhere in the country.
We provide specialized services across a wide range of facilities, including our core business — HVAC and Refrigeration — as well as industrial installations, distribution units and food retail, healthcare and pharmaceutical facilities, hotels, and commercial buildings.
RACE ON CALL (ROC)
RACE offers its clients permanent technical support, available 24 hours a day, 365 days a year, through the number 808 103 103. With on-call technician teams distributed across several regions of the country, we guarantee a fast and effective response to any situation.
By combining advanced remote support technologies with the expertise of qualified technicians, we are able to perform accurate diagnostics, resolve breakdowns remotely whenever possible, and anticipate needs to restore the normal operation of facilities with maximum efficiency.
